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Welcome to Sportforum Leipzig! Click here to find answers to frequently asked questions (FAQ) about events, how to find us and ticket sales.


Events: 

 

When does admission to events commence?
Admission normally begins 1.5 to 2 hours prior to the start of football games. Concerts may however, have differing admission times. Further information can be found on our homepage approximately 1 week prior to the event.

When does the event begin?
The time of the event can be found on the purchased ticket.

Is the use of cameras and video cameras in the Red Bull Arena Leipzig permitted?
Video and sound recording equipment, professional photographic equipment as well as SLR cameras are forbidden by the organizers.

Am I allowed to bring food and drinks to events?
The consumption of food or drinks brought to events is not permitted. There is an exception however, for guests who have to carry food or drink due to health reasons, provided they are in the possession of medical evidence. Also excluded from this ban is food for babies and toddlers.
Food and drinks can be purchased before the event and during intervals in our catering areas.

Are children under 16 permitted to attend concerts or sporting events without parents?
Children under 16 will only be able to attend in the company of a parent or guardian (as in accordance with the Youth Protection Law "JuSchG")
Parents and guardians are responsible for ensuring the supervision of their children. For further information please ask the respective event organizer (Found on your ticket)

Is smoking permitted in the Red Bull Arena Leipzig?
Yes.

Are there cloakrooms in the Red Bull Arena Leipzig?
No.

Is there a lost property office?
Items of lost property found will be stored with the technical service of the Leipzig Arena.
You can reach the technical service on: +49 (0)341 - 2341 - 130.

What are the house rules in the Red Bull Arena Leipzig?
The stadium's house rules can be downloaded HERE as a .pdf document

Are there reserved spaces for wheelchair users?
There are allocated spaces for wheelchair users. Please inform us when you purchase your ticket if you are a wheelchair user or require space for one.

Are there guided tours of the Red Bull Arena Leipzig?
During high season times (April - September) guided tours are offered from Wednesdays to Saturdays at 2pm. To reserve a place on a tour, please contact us on the following number: 0341/2341-117

During low season (October - March) guided tours are offered only by request. The minimum size booking accepted is 10 persons. It is however, possible for individuals to join other tour groups. Further details can be found on the navigation menu on the left under "Red Bull Arena > Stadium tours"

Does the Red Bull Arena Leipzig have a closed roof?
The stadium does not have a completely closed roof, however, almost all guests sitting in the upper and lower rows sit under the stadium's roof construction.


Direction:

 

Is there parking at the Red Bull Arena Leipzig?
There are approximately 1100 parking spaces, with a further 3000 available for use during large-scale events.
Further information can be found under the "directions" link on the menu on the left.

Which public transport connections are there?
The following tram lines to the stadium can be used from the Main Railway Station: 3, 7, 8, 13, 15. The stop is "Sportforum Leipzig".

Is the use of public transport included with event tickets?
If your ticket has "LVB / MDV" printed on it, you are entitled to use public transport up to 4 hours prior to, and after an event within the zone 110 for free.

 

Tickets:

 

Where can I get event tickets?
Tickets are available under www.arena-ticket.com or by phone on 0341 / 2341 100.
Alternatively, you can purchase tickets directly at the Arena Leipzig's Box Office (Friedrich-Ebert Straße) Opening times: Monday to Friday 10 AM to 7 PM, Saturdays 10 AM to 4 PM.

Tickets can be paid for by cash, credit or debit card.

On match days, ticket booths at the Red Bull Arena are open up to 2 hours before kickoff. Please note only cash is accepted.

Can tickets be reserved ahead of advance booking?
No.

Can purchased ticketed be returned for a refund?
No.

What can I do if an event is cancelled when I have already purchased tickets?
Should an event be cancelled, generally tickets can be returned only to the place of purchase, unless the event organizer specifies a different


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