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When does admission to events commence?
Admission normally begins 1 to 1.5 hours prior to the start of events.
When does the event begin?
The time of the event can be found on the purchased ticket.
When does the event finish?
Normally, the event finishes after 2.5 hours. Of course, some events are longer or shorter depending on the support programme.
Is there a support?
This differs from event to event. Further information can be obtained directly from the organizer (details see ticket) approximately 1 week prior to the event.
Is the use of cameras and video cameras in the Arena Leipzig permitted?
Video and sound recording equipment, professional photographic equipment as well as SLR cameras are forbidden by the organizers.
Am I allowed to bring food and drinks to events?
The consumption of food or drinks brought to events is not permitted. There is an exception however, for guests who have to carry food or drink due to health reasons, provided they are in the possession of medical evidence. Also excluded from this ban is food for babies and toddlers.
Food and drinks can be purchased before the event and during intervals in our catering areas.
Are children under 16 permitted to attend concerts or sporting events without parents?
Children under 16 will only be able to attend in the company of a parent or guardian (as in accordance with the Youth Protection Law "JuSchG")
Parents and guardians are responsible for ensuring the supervision of their children. For further information please ask the respective event organizer (Found on your ticket)
Is smoking permitted in the Arena Leipzig?
It is strictly prohibited to smoke inside the Arena Leipzig!
Are there cloakrooms in the Arena Leipzig?
There are many cloakrooms where visitors may leave their jackets, bags, etc.
Is it possible to purchase merchandise at the events?
Generally speaking, there is one fanshop in the foyer of the Arena Leipzig during each event.
Is there a lost property office?
Items of lost property found will be stored with the technical service of the Leipzig Arena.
You can reach the technical service on: +49 (0)341 - 2341 - 130.
What are the house rules in the Arena Leipzig?
The Arena's house rules can be downloaded HERE as a .pdf document
Are there reserved spaces for wheelchair users?
There are allocated spaces for wheelchair users. Please inform us when you purchase your ticket if you are a wheelchair user or require space for one.
Does the Arena Leipzig have a closed roof/is the Arena heated?
The Arena Leipzig is a closed multi-use indoor arena that is of course heated. Our guests do not have to wrap up warm even during events such as "Holiday on Ice". During the summer months our hall is cooled but not air-conditioned.
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